Contact Centre

Tel: 0300 111 1000

customerservices@velagroup.co.uk

Comments, compliments and complaints

If you want to make a comment, compliment or complaint about any aspect of our services for both Vela, Tristar Homes and Housing Hartlepool please complete the form below.

For details of our policy please use the link on the left.

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Vela Group

Greenbank
Stranton
Hartlepool
TS24 7QS

Contact us

Call us

Customer services: 0300 111 1000
(Lines open Monday to Friday)

Awards & accreditations

Invester in People and Customer Service Excellence Awards

This page was printed from Vela Group at www.velagroup.co.uk